We are papernest
Our ambition? To be the one and only platform to manage all the subscriptions with one single click.
Since our launch in 2015 we haven’t stopped growing: we are now more than 800 employees, 1.5 million users, and we work in 3 European markets and have offices in Paris, Reims, Barcelona and Warsaw.
We are convinced that all great success comes first and foremost from a great team !
At papernest, our mission is simple: make life easier by helping people manage, subscribe to, and switch their home contracts effortlessly.
In 10 years, we’ve supported 2M+ customers across France, Spain, and Italy and grown into a 900+ people European scale-up.
To support the growth of the Italian market, we’re hiring an Operations Intern Italy to work closely with the Head of Operations Italy, with exposure to both core operations and Lab-Innovation projects.
This internship is ideal if you want to understand how a business is run end-to-end, take ownership early, and work on topics that truly move the needle.
Join us from March 2026 for 6 months !
You’ll support the performance, profitability, and operational excellence of the Italian market while contributing to Lab initiatives that test, validate, and scale new ideas.
You’ll operate at the crossroads of strategy, operations, and innovation, with real responsibilities from day one.
Monitor and analyze KPIs, performance, and profitability of the Italian market.
Identify improvement opportunities across processes, staffing, and incentives.
Support coordination with cross-functional teams (WFM, Quality, Sales Ops, CRM, Partnerships).
Build dashboards, reports, and insights to support decision-making.
Contribute to Lab projects, from ideation to testing and implementation.
Test new processes, tools, products, or providers in a lean environment.
Analyze results and help scale successful initiatives.
Collaborate with product, data, marketing, sales, and operations teams.
Manage one or several projects end-to-end.
Graduate from a top-tier university, business school, or engineering school.
Fluent in Italian and English (Spanish or French is a plus)
Strong analytical mindset and data affinity.
High ownership and autonomy: you can manage multiple projects simultaneously.
Proactive, curious, hands-on, and impact-driven.
Strong communication and stakeholder-management skills.
Knowledge of one programming language (SQL, Python, Java, JSON…) is a plus.
Evolve in an international and inclusive environment: everyone has a place at papernest, and with more than 46 different nationalities, it's not uncommon here to start a sentence in English and finish it en français o en español ¡
💸 Compensation & partnerships: your talent deserves to be rewarded! Enjoy a competitive compensation for your internship. We value every contribution and are committed to offering attractive remuneration for your efforts and dedication. Also, with your papernest badge, you will have access to various partner services (restaurants, wellness centers, mobility...).
🍽️ Meals: a healthy and balanced breakfast is offered every Tuesday!
📈 Career Development: at our company, interns are not just “photocopy-coffee” assistants! As a full-fledged team member, you're here to learn, but also to share your ideas and implement projects. You'll be supported throughout your journey to maximize your skills and prepare for your future.
✨Remote Work: enjoy 1 day of remote work per week to optimize your focus and efficiency.
First Call with Camille, Talent Acquisition (30 min) ;
Business Case ;
Business Case Presentation to Michele Loporchio ;
Interested in this challenge? 🙂
Then don't hesitate any longer; we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, you have a place with us. Our selection processes are designed to be inclusive, and our work environment is adapted for everyone.
We particularly encourage applications from women. Even if you feel that you do not meet all the criteria outlined in this job posting, know that every application is valuable. We firmly believe that diverse and varied backgrounds enrich our team. We will carefully consider your application, as parity and diversity are essential assets for our success.
